Clinical Nurse Specialist - First Contact Team
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Job details
1. Organisation St Joseph
2. Location London, England - London
3. Contract type Permanent
4. Working hours Part Time
We have an exciting opportunity for a Clinical Nurse Specialist in our First Contact team at St Joseph’s Hospice.
We are looking for someone who has experience in telephone and in person community assessment and working in a palliative care environment.
The First Contact Team is a single point of access to St Joseph’s Hospice services and is part of the 24/7 Advice line for healthcare professionals, patients and their families. The Clinical Nurse Specialists in the team provide initial telephone assessments with patients or healthcare professionals and emergency home visits if required, with sign posting to hospice or other services, and the provision of specialist information, advice and support. The role involves triaging referrals for most Hospice Services including Inpatients, Rehabilitation, Community, Outpatients and Day Hospice.
About you
You will need:
• To provide expert assessment of patients with palliative care needs who are referred to St Joseph’s Hospice and make appropriate decisions based on clinical judgement
• Assess the appropriateness of the referral and the urgency of referrals received by the hospice
• Appropriate degree level qualification
• Advanced communication qualification
• We would also consider someone with transferable experience who would be willing to start in a developmental role
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information, please contact Carl Stanborough, First Contact Manager, c.stanborough@stjh.org.uk and 0300 3030 400.
This job expires on 10th August 2025
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