Duty Manager – Leisure & Fitness Facility Location: South Bristol
Make your application after reading the following skill and qualification requirements for this position.
Contract Type: Full-Time, Permanent
Salary: Competitive + Benefits
Are you an enthusiastic and proactive leader looking to take the next step in your leisure management career? We are working with a well-established and community-focused leisure provider to recruit an experienced Duty Manager for a large, modern fitness and recreation facility in South Bristol.
About the Facility This flagship centre offers a wide range of high-quality amenities, including a 155-station fully equipped gym, a diverse programme of group exercise classes, a swimming pool and spa, and a multi-use sports hall. The site plays a key role in promoting health, wellbeing, and active lifestyles for people of all ages and backgrounds.
About the Role As Duty Manager, you will be a vital part of the day-to-day operation of the centre—leading shifts, supporting frontline staff, ensuring excellent customer service, and maintaining a safe, high-quality environment for all users.
Key Responsibilities:
Manage daily operations and act as shift leader
Ensure high standards of health and safety and customer care
Lead and support staff across various departments, including poolside
Contribute to programme development, marketing, and customer engagement
Oversee security procedures, key holding, and emergency call-outs
Support recruitment, training, and development of team members
Monitor performance targets, participation levels, and cost-effectiveness
Handle cash, reporting, and general administrative duties
The Ideal Candidate You will be a confident communicator with a customer-first approach, comfortable managing people and facilities in a fast-paced, public-facing environment.
Essential:
Previous supervisory or team leader experience within leisure, fitness, or hospitality
Strong organisational and communication skills
Flexible approach to working hours, including evenings and weekends
Desirable:
National Pool Lifeguard Qualification (NPLQ)
Pool Plant Operator Certificate
Qualification in Leisure Management, Sports Development, or a related area
What’s in It for You
A fulfilling role in a supportive, values-driven organisation
Opportunities for career growth within the leisure sector
Access to on-site fitness and wellness facilities
Ongoing training and professional development
If you are ready to make a positive impact in the leisure industry, we would love to hear from you, please apply today!