Job Title: Change & Communications Analyst – (phone number removed)
Contract Type: Agency (6-month contract)
Location: Warwickshire
Purpose of the Role
Support the successful integration of four CEX teams by delivering clear, timely, and engaging change communications, supporting the people transition through structured change management activities, and driving the embedding and adoption of new ways of working.
Key Responsibilities
* Support to develop and deliver internal communications that support the CEX Unity programme, including updates, FAQs, leadership messaging, packs for people managers etc.
* Support the creation of change impact assessments, stakeholder maps, and engagement plans.
* Check and monitor business readiness ahead of (phased) implementations, integrations and go-lives.
* Coordinate and deliver engagement activities (e.g. workshops, town halls, feedback loops, drop-ins).
* Track and respond to employee sentiment (e.g. EMPS, verbatim feedback).
* Maintain and update comms plans, timelines, and content calendars.
* Work closely with the Programme Manager, Project Manager, Business Analysts, Organisation Design and People Partners to ensure change and comms are aligned with delivery milestones.
Skills & Experience
* Experience in change management and internal communications within transformation programmes.
* Strong writing and storytelling skills with the ability to tailor messages to different audiences.
* Able to distil complex information into engaging, succinct and user-friendly information
* Workshop facilitation.
* Confident in stakeholder engagement and facilitating feedback.
* Familiarity with tools like SharePoint, Yammer, MS Teams, and email platforms.
* Understanding of organisation design and employee experience principles.
Desirable Attributes
* Empathetic and people-focused.
* Highly organised and detail-oriented.
* Able to work independently and collaboratively.
* Experience in automotive, digital, or customer experience environments is a plus