Working Hours: Relief position - cover for evenings and weekends as and when required
Interview Date: To be confirmed
Springfield House accommodates 16 homeless vulnerable families aged 16-24 years old in self-contained flats, offering support to find accommodation and assistance to engage in support services locally.
Job Summary and Key Responsibilities:
The role of Relief Support Worker with The Salvation Army is an inspirational one and key to achieving successful outcomes for vulnerable clients.
As a motivated and dynamic Relief Support Worker you will be responsible for assisting with developing and delivering a high-quality programme of support which promotes client choice and control. You will support the team and work to address clients’ support needs, enabling them to make positive life choices and ultimately empower them to lead more sustainable lifestyles. You will use your initiative to complete day to day activities with the clients, and administration and reception duties to support the successful operation of the service.
The successful candidate(s) will be able to demonstrate:
1. Patience and understanding for the client group
2. Knowledge of the benefits system and an understanding of supported housing funding streams and reporting requirements
3. Proactive and confident communicator with excellent interpersonal skills
4. Ability to build positive working relationships with vulnerable service users whilst maintaining strict professional boundaries
5. Good verbal and written communication skills
6. Sound knowledge of safeguarding vulnerable adults and children
7. Willingness to work within the team, with a hands-on approach wherever needed
8. A passion for transforming the lives of people experiencing homelessness.