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Customer assistant - abs44402

Fraserburgh
Aberdeenshire Council
Customer assistant
€40,000 - €60,000 a year
Posted: 20 May
Offer description

Job Description

Are you passionate about community services and fostering a love for reading?

Live Life Aberdeenshire Library Services has an exciting opportunity for an enthusiastic and dedicated Customer Assistant to join our team at Fraserburgh Library.

You will assist with essential library services to the community of Fraserburgh. Key duties include facilitating book borrowing, promoting digital services, providing doorstep delivery of library materials, and maintaining accurate records and library resources efficiently.

You will engage with library users of all ages and abilities, understanding their needs, and assist the Senior Library Administrator with outreach activities. This includes Bookbug sessions to inspire a love for reading among young children and Memories Scotland resources for our older community, connecting heritage with reminiscence.

If you have relevant experience and excellent communication and interpersonal skills, we would love to hear from you.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

The successful candidate will be required to work every Saturday.

Informal enquiries to Pauline Vickers - 01467 536724.

For more information about living and working in Aberdeenshire, please click here.

Please read our guidance on Requesting Reasonable Adjustments at Interview, Guaranteed Interview, and how to request Alternate Formats and Communication Support.

A Privacy Notice explaining the data we hold, how we use it, who we share it with, and your GDPR rights is available here. We can also send a copy upon request by emailing askhr@aberdeenshire.gov.uk.


Requirements

This post involves regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will need to join the PVG Scheme or undergo a PVG Scheme update check. If you have spent a continuous period of 3 months or more outside the UK in the last 5 years, an Overseas Criminal Record Check will be required. The outcome of these checks must be satisfactory for employment to proceed.

This position requires at least one reference, which must be from your current or most recent employer.

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