Primary objectives for the Sales & Marketing Manager will be:
* Sales and Revenue Growth: Drive sales of Learn to Swim and Fitness memberships, maximise new business conversion, and achieve secondary revenue targets through effective sales closure, cross-selling, and up-selling.
* Strategic Marketing and Digital Content: Develop, execute, and monitor a comprehensive monthly marketing plan, including in reach, outreach, and social media activities. This involves creating and managing engaging content across platforms like Facebook, TikTok, and Instagram, and leveraging local partnerships.
* Team Leadership and Development: Oversee the Sales Team, managing all aspects of their employment including recruitment, scheduling (rotas), training, and ongoing development, while also collaborating with the Front of House team.
* Customer Experience and Brand Integrity: Promote excellent customer service, efficiently handle all membership inquiries and bookings, and ensure the consistent delivery of all Brand Standards (including SEE5) and high standards of facility presentation.
* Financial and Performance Management: Closely monitor and track Key Performance Indicators, produce accurate monthly performance records, statistics, and reports, and support the Centre Manager in meeting departmental financial objectives.
* Operational and Safety Compliance: Ensure all health and safety procedures and responsibilities are consistently carried out, and be aware of all H&S issues within the centre to maintain a safe environment for all site users.
As the successful candidate you must be flexible, reliable, and enjoy working as part of a team. You will ideally possess the level three or higher management qualification, have at least 1 years of management experience and be able to demonstrate some experience in the Sales and/or marketing., Must be able to build strong relationships with customers, clients and employees
* Must be able to communicate at different levels of the organisation, both listen and direct.
* Must be able to meet the demands of the role through flexible shifts and working hours at key times.
* Must have a passion for leisure and inspire others to exceed their expectations.
* Enjoy a target drive environment and the reward that goes with this.
Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More.
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