We are currently working with a Housing Association based across Bristol and Exeter who are looking for a competent Debt Advisor to join their team on a permanent and hybrid basis. Responsibilities of a Debt Advisor: Give regular debt advice to vulnerable individuals dealing with financial challenges in-line with FCA Be able to sign post vulnerable clients to the correct agencies that can aid them with their financial struggles Set up payment plans, assist with welfare benefits ad income maximisation to prevent arrears Adapt to different customer requirements and work in a hybrid and tailored manner by making home visits, phone calls and communicating via email What we'd love to see from you: Accredited in or working towards experience in providing debt advice FCA regulated experience or the equivalent CertMAP qualification Have knowledge on welfare benefits, income maximisation and arrears prevention Have a full UK driving license and access to a vehicle Benefits of this role: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and criti...