The Vacancy TWO ROLES BASED IN SUTTON COLDFIELD AND HODGE HILL ONE ROLE BASED IN ERDINGTON AND PERRY BARR ABOUT US As part of the Birmingham Forward Steps Partnership, we provide early years and family support for children aged 0–19 (or 25 with SEND). Our Children’s Centres and Family Hubs across Erdington, Hodge Hill, Perry Barr and Sutton Coldfield offer safe, welcoming spaces where families can access support, advice, and activities. From parenting groups and sensory rooms to health referrals and stay-and-play sessions, our experienced teams walk alongside families, helping them build on their strengths and navigate challenges. We also offer links to childcare, midwifery, and employment support. Whether face-to-face or through our Digital Family Hub, everything we do is driven by compassion, fairness, and a commitment to children’s wellbeing. Join us and help make a difference where it matters most. ABOUT THE ROLE 3-5 days delivering in local hubs, family homes or community venues, meeting families face to face, working with families and professionals in providing the right help at the right time to families. Virtual and face to face support tailored to family's needs across the streams, including occasional evening and weekend sessions. Using Microsoft Teams, Outlook and SharePoint to complete admin and reporting tasks. Gathering feedback from parents and partners to support quarterly data and evaluation Working collaboratively with Family Hub Practitioners, Parenting and Group Workers and Community and Family Navigators, as part of a supportive, multi skilled team You’ll receive a strong induction, regular supervision and the opportunity to develop your skills in a dynamic and values led environment. ABOUT YOU You hold a level 3 qualification (e.g. Health and Social Care, Working with Parents) or equivalent experience Experience supporting families with young children (0-5), including home visits, assessments and structured interventions Excellent listening, communication and problem-solving skills Knowledge of safeguarding, early help pathways and community resources The flexibility to work across locations and occasionally during evenings or weekends to meet family needs You're someone who wants to grow, you're keen to learn, open to feedback, and looking for a role where you can develop your skills and make a long-term impact.