Operations Compliance Coordinator
Location: Newcastle, Hybrid working
Pay Rate: £12.30 per hour
Full Time: 37.5 hours per week, Monday - Friday 9am until 5pm
Main Responsibilities and Objectives:
* To ensure all candidate files are fully compliant based on each job category / contract compliance
* Follow all documented processes and compliance checklists to ensure accurate compliance as per each contract and job category.
* Responsible for delivering an excellent candidate experience throughout the compliance process.
* Ability to work towards targets and manage your day effectively.
* Ensure all systems are fully updated with all activity, all comments and actions documented to provide a full
* audit history.
* Deal with customers and candidates on the telephone in a professional, calm manner
* Be passionate about people and be driven to deliver an exceptional client and candidate experience.
* Achievement of required productivity levels, KPI achievement and quality output
* Responsible for your own learning, identifying any knowledge gaps to your line Manager
* Ensuring that all activity complies with all Company policies, procedures and legal requirements including health and safety and employment legislation
* Ensuring that all work is conducted in accordance with Manpower's values and standards
* To ensure all compliant candidate files are successfully submitted to the Central Compliance Team right first time
* Any other duties which may be requested by the Operational Compliance Management
Key Skills
* IT literate including MS Word, Excel, PowerPoint & Outlook and all at intermediate / advanced levels
* Able to analyse and process large amounts of data
* Excellent verbal and written communication skills and ability to communicate at all levels
* Excellent administration and numeracy skills
* Excellent organisational and planning skills
* Be able to work on own initiative and maintain excellent time management
* Able to work to targets and deadlines and thrive under pressure
* Can deal with high volumes of work and tight deadlines and is able to effectively prioritise without jeopardising attention to detail
Apply now
* Ready to take the next step? Apply today and join our team as a Compliance Coordinator