Overview
Reporting to the variety of managers within the business, as a Small Works Coordinator, you will ensure smaller refurbishment and maintenance projects are delivered smoothly, on time, and to the highest standards. You will coordinate resources and liaise with contractors, clients, and internal teams, while also raising purchase orders, managing invoices, and keeping project trackers up to date. Clear communication will be a key part of your role, as you provide progress updates and reports to stakeholders. You will also be expected to solve problems as they arise, ensuring deadlines are achieved without compromise, and to contribute to a culture of collaboration, fairness, and pride across the team.
Responsibilities
* Coordinate resources for small refurbishment and maintenance projects to ensure on-time delivery and high standards.
* Liaise with contractors, clients, and internal teams; raise purchase orders and manage invoices.
* Maintain project trackers and provide progress updates and reports to stakeholders.
* Identify and solve problems as they arise to meet deadlines without compromising quality.
* Contribute to a culture of collaboration, fairness, and pride across the team.
Requirements / Qualifications
* Previous experience in an administrative or project coordination role.
* Strong working knowledge of Microsoft 365; familiarity with CAFM or other project management systems.
* Strong communication skills; ability to build positive relationships with colleagues and contractors.
* Resilience, adaptability, and the ability to find practical solutions under pressure.
* Experience in housing or accommodation services is advantageous; ex-military experience or familiarity with MOD estates is a plus.
About us
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. Our four core values are: open, caring, agile and collaborative.
Contract and Team
VIVO Defence Services - a joint venture between Serco and Engie - has been awarded a 7-year contract to deliver repairs, maintenance, and refurbishment projects across 27,000 homes in the South of England. We are looking for a Small Works Coordinator to join our growing team and help deliver essential accommodation services for those who serve our nation.
Benefits
* Up to 6% contributory pension scheme
* 25 Days annual leave plus bank holidays
* Volunteer leave
* One paid professional subscription
* Life Assurance Policy
* Employee discount and reward schemes
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