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Radiology administrator team lead

Eastleigh (Hampshire)
www.findapprenticeship.service.gov.uk - Jobboard
Posted: 23h ago
Offer description

Admin Team Leader - Radiology

Wessex Hospital | Administration | Permanent | Full time

Up to £28,000.00 per annum, dependent on experience

37.5 hours per week

At Nuffield Health, the UK's largest healthcare charity, our commitment to patient care is driven by passionate and dedicated staff. We are currently investing in state-of-the-art diagnostic equipment and have appointed a new Diagnostic Imaging Director. We are seeking an enthusiastic, patient-focused individual to join our team as a Radiology Administration Team Leader.

The role involves leading a team of administrators who serve as the first point of contact for patients, liaising with clinical teams to ensure timely appointments, and managing administrative functions within the department. You will oversee a department covering CT, MRI, Interventional Radiology, Fluoroscopy, X-ray, Mammography, and Ultrasound across two floors.

Key responsibilities include:

* Working flexible hours to support department opening hours (0800-2000 Monday to Thursday, 0800-1800 on Fridays).
* Ensuring adherence to policies and procedures.
* Providing efficient appointment scheduling for patients, consultants, and referrers, considering urgency.
* Registering patients on arrival and managing queries from patients and staff.
* Handling bookings and information via email and telephone.
* Booking additional services such as blood tests as needed.
* Proficiently using CRIS, PACS, IEP, and PIMS systems.
* Demonstrating excellent communication skills and commitment to customer service.
* Maintaining high standards of cleanliness and presentation in the department.
* Managing rotas and annual leave for your team.
* Training new staff and ensuring mandatory training is completed.
* Undertaking tasks as assigned by the Radiology Manager.

We offer a supportive work environment with benefits such as free gym membership, health assessments, retail discounts, and pension options. Join Nuffield Health and help us shape the future of healthcare.

Applications are reviewed as received, and the position may close early if high volumes of applications are received. Early application is encouraged.

It starts with you.

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