The Works Scheduler & Coordinatorwill be working in a fast-paced office environment scheduling engineers inspection/maintenance visits for our customers. You will be the first point of contact for the team and responsible for providing excellent customer service working closely with the mobile field teams.
The Works Scheduler & Coordinator's Key Responsibilities will include:
Efficient time and geographical scheduling of Technicians' diary.
Ensure visits are confirmed in writing and all RAMS are issued in line with the clients requirements and SLAs and CRM entries prior to visits.
Complete any forms required by the client for Permit to Works for the visits, also forward any queries regarding ID and DBS where relevant.
Arrange all plant and machinery hire required for visit, also ensure any off-hire actions are taken.
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