Job Description
We are seeking an enthusiastic and customer-oriented Front of house general Assistant to join our team in Linlithgow, United Kingdom. As a General Assistant, you will play a crucial role in ensuring our guests have an exceptional dining experience by providing efficient and friendly service.
* Serve food and beverages to guests in a professional and courteous manner
* Respond promptly to guest inquiries, requests, and concerns
* Maintain cleanliness and hygiene standards in dining and kitchen areas
* Collaborate with kitchen staff to ensure smooth service operations
* Adhere to food safety regulations and company guidelines
* Assist in setting up and breaking down dining areas
* Process guest payments accurately and efficiently
* Participate in team meetings and training sessions to enhance service quality
* Support special events and catering services as needed
* Genuine passion for food service and customer satisfaction
* Strong interpersonal and communication skills
* Ability to work effectively in a fast-paced, team-oriented environment
* Flexibility to adapt to changing priorities and guest needs
* Physical stamina to stand, walk, and carry items for extended periods
* Attention to detail in food presentation and guest service
* Knowledge of food safety and sanitation practices
* Previous experience in food service or hospitality industry preferred
* Mon - Fri work week
Qualifications
Qualifications
* Previous experience in catering, food service, or hospitality is desirable.
* Basic food hygiene knowledge or certification is a plus (training available).
* Strong communication skills and a friendly, professional approach.
* Attention to detail with a focus on high standards of presentation and service.
* Flexibility, reliability, and the ability to work effectively as part of a team.
* Knowledge of COSHH regulations and food safety legislation desirible but not essential as training will be given.