At reception deal face to face with patient and visitor enquiries relating to department matter and when necessary use judgment to deal with problems or seek further advice and assistance. Where necessary advise ward staff of any patient preparation for forthcoming procedures and complete relevant check lists. Ensure timely vetting of all referrals by appropriate clinician/health professional. As required ascertain from patients, carers or ward staff any medical condition that may affect their appointment/admission. Where necessary and after taking into account any medical condition book examinations requiring a directly booked appointment into appropriate slots according to type and availability. Please see the Job Description and Person Specification for further details.