Programmatic Operations Manager – Manchester (Hybrid)
Location: Manchester, UK
About RAAS Lab
RAAS Lab is transforming digital advertising with Relevance AI—technology that connects brand messaging with the most relevant content and context in real time. This creates measurable outcomes for advertisers and sustainable value for premium publishers without cookies or tracking IDs.
Our approach bridges the gap between creative and media, optimising at the impression level across the open web.
The Role
We're seeking an ambitious Operations Manager who thrives in fast-paced, entrepreneurial environments. You will be responsible for the execution and delivery of campaigns, ensuring smooth setup, optimisation, and reporting for programmatic media buys (managed service & PMP).
This role is client-facing: you'll regularly provide performance updates, insights, and recommendations while ensuring we exceed client expectations. You'll also collaborate closely with sales, creative, and our engineers to drive efficiency and campaign success.
Key Responsibilities:
• End-to-end management of managed service campaigns, from setup to post-campaign reporting.
• Build and monitor PMP deals and programmatic campaigns, ensuring they meet delivery and performance KPIs.
• Troubleshoot campaign issues and proactively optimise to improve outcomes.
• Provide regular client updates, performance reviews, and actionable insights.
• Collaborate with sales to translate client goals into operational success.
• Maintain accurate forecasting, pacing, and reporting dashboards.
• Identify opportunities to streamline campaign workflows and enhance client experience.
Who You Are
• 3+ years of experience in programmatic trading, ad operations, or campaign management.
• Solid understanding of DSPs, PMPs, SSPs, and the digital advertising ecosystem.
• Strong analytical skills with the ability to interpret campaign data and provide actionable recommendations.
• Excellent communication and client-facing skills—you can explain technical details clearly and confidently.
• Highly organised, detail-oriented, and comfortable juggling multiple campaigns.
• Proactive, solution-focused, and eager to take ownership of outcomes.
Why Join Us?
• Be a key player in a high-growth, AI-driven adtech company.
• Work directly with clients and shape the way they experience our solutions.
• Gain progression into senior operations leadership with increasing ownership.
• Competitive compensation with bonus opportunities & performance incentives.
• Supportive leadership and a culture built on growth, autonomy, and innovation.