Care Coordinator
We're looking for an experienced, passionate and proactive Care Coordinator to join our growing team and help us deliver exceptional care in our local community.
Join Our Award-Winning Team!
At GoodOaks Homecare, we take pride in the personal yet professional care we provide. We are an award-winning, values-led domiciliary care provider that recognises and rewards the incredible people who work with us. We're now looking for an experienced, passionate and proactive Care Coordinator to join our growing team and help us deliver exceptional care in our local community.
This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Bedford.
About the Role
As a Care Coordinator, you will be a central figure in the team, ensuring our clients receive timely, consistent, and compassionate care. Your main responsibilities include:
* Create and manage weekly staff rotas based on client needs and care worker availability
* Liaise daily with clients, families, carers, and healthcare professionals
* Conduct regular care visits and respond to urgent cover needs
* Complete community assessments and assist with care certificates as required
* Troubleshoot scheduling or staffing issues in real-time
* Manage staff absences, re-allocate care visits, and ensure continuity of care
* Participate in the on-call rota to provide support outside office hours
* Assist with recruitment, onboarding, induction, and training of new care professionals
* Support compliance with CQC standards, including maintaining accurate records
* Help the branch grow by onboarding new clients and building partnerships
This role is initially around 90% service-based, with an expectation to cover care calls as needed.
Who You Are
We're looking for someone who is:
* Highly organised & proactive
* Team player
* Person-centred
* Exceptional communication skills
* Reliable and able to foster a strong team ethos
* Experienced in using care management software systems
* IT confident
* Professional and positive
* Growth-focused
Qualifications & Experience:
* Minimum of 12 months of experience in care coordination in a domiciliary setting is essential
* Understanding of CQC regulations and compliance
* NVQ Level 3 in Health & Social Care is desired
* Full UK driving licence and access to own vehicle with class 1 business use insurance
What We Offer
We believe in rewarding dedication and providing our team with the tools to thrive.
* Competitive salary (£26,000 - £27,000 DOE)
* Paid mileage
* Paid induction and ongoing training & development
* 20 days annual leave plus bank holidays
* Supportive, approachable management team
* Paid DBS check (if required)
* Blue Light Card - access to nationwide discounts
* Paid volunteer days
Ready to make a real difference?
If you're looking for a meaningful career where your leadership makes lives better - apply now to join a company that genuinely values and supports its team.
Office
Bedford
Role
Office Role
Locations
Bedford
Yearly salary
£26,000 - £27,000
Employment type
Full-time
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