Location: Leeds, West Yorkshire, Yorkshire and the Humber, United Kingdom
Client / Employer: Mars
Posted: 21.05.2026
Digital Services Business Manager Position
Territory: Northern England & Scotland – a large and varied area covering the Northeast, Yorkshire & the Humber, parts of the Northwest, and extending across Scotland including the Central Belt, Borders, Highlands and Islands.
As a field‑based Digital Services Business Manager (DSBM), you will spearhead the growth and adoption of Royal Canin’s digital recommendation services within the veterinary community. You will recruit veterinary clinics to our digital platforms, drive product recommendations, and ensure partners are engaged and proficient with Royal Canin’s digital tools. Your role will build collaborative, long‑lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services.
Exciting opportunities to engage with pet professionals and enthusiasts at 2‑3 key industry events per year, with some weekend work involved.
Benefits
* Private healthcare + equal parental leave
* Generous pension (up to 9% contribution)
* Life assurance (4x salary)
* EV salary sacrifice scheme
* Gym membership & wellbeing support
* Annual leave starting at 24 days, rising to 32 with service
What We're Looking For
* Proactive and results‑driven individual with a passion for digital technology and the veterinary industry.
* Professional qualification in IT, science, or a related field.
* Knowledge and experience working with digital systems.
* Strong planning and problem‑solving abilities, with a customer‑focused mindset.
* Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint, etc.) to support effective sales analysis and management of the territory.
* Driver's License: A clean driving record is required.
Desirable Experience
* Proven track record in sales or account management.
* In‑depth knowledge or direct experience of the veterinary industry.
Key Responsibilities
* Identify and prospect new business opportunities to expand our digital footprint.
* Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms.
* Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success.
* Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
* Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives.
* Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador.
* Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy.
What You Can Expect from Mars
* Work alongside over 130,000 associates worldwide guided by our Five Principles.
* Be part of a purpose‑driven company shaping “the world we want tomorrow.”
* Access world‑class training & development from day one.
* Join a company with an industry‑leading salary and benefits package.
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