Housekeeping
Supervisor | Watergate Bay Hotel
We’re
here to share the joy of Watergate Bay for everyone, now and for the future.
That
means doing everything we can to make sure our team, guests and planet stay
happy through the moments we create and the impact we have.
Through
proper hospitality, active relaxation and thoughtful experiences, we create the
time and space for guests and teams to feel their best. Everything we do is
rooted in warmth, confidence and care — with sustainability and community
firmly at our heart.
Dedicated,
loyal guests who love what we do. A committed team with a shared outlook. An
attention to detail that pushes us to excel. A deep, instinctive care for the
environment around us. It’s what sets Watergate Bay apart from other
hotels and drives us to find extraordinary talent to join us.
The best hospitality
brands come to life through real world experiences, transforming moments into
memories and building bonds which last a lifetime. But that doesn’t
happen by itself. Excellence comes to life through care, energy, and
attention to detail.
Our Housekeeping Supervisor role
As our Housekeeping Supervisor, you’ll help create a first-class
experience by leading with pride, trust, and warmth.
Working behind the scenes at the heart of the hotel, you’ll be
part of a supportive team where purpose, connection, and commitment turn
everyday work into lasting impressions. You’ll also be operating on a full-time,
zero-hour contract.
What you’ll be responsible for
* Cleaning and preparing each room according to established procedures
and standards.
* Ensuring that every room is cleaned to the required standard within the
designated time.
* Signing keys in and out correctly and always maintaining key and code
security.
* Keeping spare linen neatly stored in cupboards when not in use.
* Thoroughly checking rooms after cleaning has been completed, making
sure they meet Watergate Bay standards and addressing any oversights.
* Monitoring the condition of each room and promptly reporting any
defects to the Head Housekeeper or Assistant Head Housekeeper.
* Regularly checking inventory and notifying the Head Housekeeper or
Assistant Head Housekeeper of any items that need replacement.
* Following the guidelines outlined in the staff handbook and department
standard operating procedures.
* Adhering to our Health and Safety and COSHH regulations (Control of
Substances Hazardous to Health).
* Using the appropriate chemicals for each cleaning task.
* Supervising the team to ensure compliance with health and safety
procedures.
* Providing updates to the Assistant Head Housekeeper and Head
Housekeeper, supervising team members, and offering feedback, advice, and
support.
* Assisting and supporting the training and development of new team
members.
* Promoting maximum efficiency through teamwork.
* Performing any additional duties assigned by the Housekeeping Manager
or Housekeeping Supervisors.
What we’re looking for
* A strong customer service ethos, with a keen eye
for the small details that make a meaningful impact
* Proven experience in a housekeeping role within
a similar environment
* Ability to work independently and use initiative
* Excellent time management and organisational
skills
* Exceptional attention to detail
* Valid First Aid certification
* Manual Handling and Health & Safety
qualifications
* Strong communication skills
* Experience supervising and supporting a team
* A genuine commitment to the wellbeing of our
team and care for our wider environment
Why us?
Watergate
Bay is a place for connection, for freedom, for everyone. Join the team and
you’ll be working on the shoreline of the Atlantic, where the ocean and its
draw is a daily inspiration.
Every
decision we make, every moment we create, is rooted in warmth, confidence, and
care. We champion practices that protect our environment, support our people,
and leave a positive mark for the future. Sustainability isn’t just an
ambition—it’s at the heart of everything we do.
What we can offer in return:
* A relaxed, professional place to
work in a beautiful location – at one of the UK’s most striking beaches
* A welcoming team, eager to
support and encourage each other
* Excellent career prospects in an
ever-expanding organisation
* Special rates for you and your
friends and family to stay at the hotel
* Team discounts on treatments in
Swim Club
* Discounts for you and your
friends and family at: Zacry’s, The Beach Hut, and Living Space Restaurants.
* Team discount at our Cubs
coffeeshops
* Team discounts at Shop on the
Beach and other partner businesses
* Free surf lessons, surfboards
and wetsuits hire from Wavehunters
* Team social events throughout
the year
* Team assistance scheme – a
dedicated helpline for support & advice on topics from mental health
through to managing your finances
Our
commitment to our staff is reflected in our exceptional working environment –
one that promotes work-life balance, professional development, and a positive
culture where everyone is heard and supported, always.
Alongside
competitive salaries, we offer strong benefits, ongoing training and
professional development opportunities, team socials and events through the
year, discounted stays, and food & drink and activities.
Working at
Watergate Bay Hotel isn’t just a job — it’s a chance to help create something
that really matters. Now and for generations to come.