Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for, their loved ones and as importantly, our dedicated and valued staff.
Receptionist
Regent Residential Care Home, Worcester
£13.04 per hour
30 hours per week
Where purpose meets possibility
We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome a Receptionist to our friendly team at Regent Residential Care Home in Worcester. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.
We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there.
When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.
Your role
1. Welcome residents, relatives and visitors with warmth and professionalism
2. Support customers by answering queries and offering clear, helpful information
3. Carry out a range of administrative tasks to keep the home running smoothly
4. Use your IT skills to manage emails, records and documents confidently
5. Work closely with colleagues to create a friendly, supportive front of house experience
Your skills
6. Experience in a customer service setting
7. Confident using IT systems including Word, Excel and Outlook
8. Warm and approachable with strong people skills
9. Organised and able to manage a variety of tasks calmly and efficiently
10. Caring, enthusiastic and self-motivated with a desire to make a positive difference
Your rewards
You deserve more than the basics. That’s why, alongside 28 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we’ve created a package to help you thrive:
11. £1 per hour weekend shift enhancements (CORNWALL ONLY/DELETE)
12. Paid ferry pass and paid breaks (MILLPORT ONLY/DELETE)
13. Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
14. Company-paid life insurance
15. Parental leave arrangements and annual leave purchase scheme
16. Company-funded training and ongoing career development opportunities
17. Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
18. Free meals dependant on shift duration
19. Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Ready to start an inspiring career journey with us? Apply today and join us in leading the way in ’s like to work with us? Discover our values, culture, and real stories from our teams at
Before you apply
20. We can only accept applications from individuals with the right to work in the UK.
21. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
22. Internal candidates should apply via their internal careers account.
23. We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.