Job Title: Ocean Export Supervisor
Location: East London
Salary: Competitive (depending on experience)
Start Date: ASAP
Working Pattern: Office-based (East London)
About the Role
Our client, a well‑established and growing freight forwarding organisation, is seeking an experienced Ocean Export Supervisor to join their specialist recyclables division. This is an excellent opportunity to join a business that forms part of a larger, expanding logistics group, providing global transport solutions across air, sea, and road freight. The role plays a key part within a niche division, with strong plans for growth and expansion into new markets.
What you'll do
* Take full ownership of the ocean export operation within the recyclables division and ensure smooth day‑to‑day running
* Act as the first point of escalation for operational and customer queries
* Support and guide the team through operational challenges
* Work closely with commercial colleagues to improve file profitability
* Drive process improvements and implement efficiencies across the team
* Manage, mentor, and develop a team of 5 staff
* Oversee team performance, training, and development
* Maintain team morale and manage holiday approvals
* Support credit control to ensure timely customer payments
* Monitor supplier and customer queries, ensuring all are resolved efficiently
What you need
* Strong operational experience within ocean export freight forwarding (essential)
* Previous supervisory or team leadership experience
* Experience within recyclables or a specialist freight sector would be advantageous
* A proactive mindset with a focus on continuous improvement
* Strong problem‑solving and organisational skills
* Confident communicator, able to liaise effectively across teams
* Ability to take ownership and work autonomously
Why you'll love this role
* Competitive salary
* 3% pension contribution
* 20 days holiday, increasing to 25 days with service
* Clear opportunity for progression as the department grows
* Stable and growing organisation within a larger logistics group
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