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Student behaviour, achievement and support officer

Birmingham (West Midlands)
Sandwell College
Support officer
Posted: 15h ago
Offer description

Student Behaviour, Achievement and Support Officer

Join to apply for the Student Behaviour, Achievement and Support Officer role at Sandwell College


Student Behaviour, Achievement and Support Officer

1 day ago Be among the first 25 applicants

Join to apply for the Student Behaviour, Achievement and Support Officer role at Sandwell College

This range is provided by Sandwell College. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Application Deadline: 5 August 2025

Department: Cadbury Student Services - Learner Services

Location: Cadbury College

Compensation: £27,164 - £31,492 / year

Description

We are excited to be recruiting a dedicated and proactive Student Behaviour, Achievement and Support Officer to join our Student Services team. This is a vital role focused on promoting a safe, inclusive, and supportive environment that enables students to thrive both academically and personally.

Key Responsibilities

As a Student Behaviour, Achievement and Support Officer, you will be a visible presence across the College, fostering positive behaviour and engagement among students. You will work closely with staff, safeguarding officers, and external agencies to address behavioural concerns, improve attendance, and support student welfare.

Your key duties will include:


* Acting as a visible role model across college sites to promote positive conduct and student engagement
* Supporting and coordinating student disciplinary processes, including administering panel hearings and collecting statements
* Addressing low-level behaviour issues collaboratively with teaching and support staff
* Liaising with external stakeholders including police and safeguarding partners
* Monitoring student behaviour and contributing to the enforcement of college policies
* Providing one-to-one mentoring and conducting classroom/home visits to support attendance and achievement
* Collaborating with Attendance Officers and Programme Managers to improve learner outcomes

Skills, Knowledge And Expertise

We are seeking a motivated individual who is passionate about student success and wellbeing. You will have excellent interpersonal and organisational skills and the ability to support students with empathy and authority.

You should have:

* Level 2 qualifications in English and Maths (or equivalent)
* Experience in behaviour support, safeguarding, or pastoral care
* Confidence working with students, managing challenging situations, and building positive relationships
* Strong administrative and communication skill
* A flexible, team-oriented attitude and a commitment to equal opportunities and safeguarding
* A full driving licence is essential

Benefits

Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around

Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential

Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed

Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute

️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more

Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best

Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles

Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount

Free Will Writing – We’ve got your back with professional support for your future planning

Free Flu Vaccine – Stay healthy and protected at no cost to you

Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health

We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Education Management

Referrals increase your chances of interviewing at Sandwell College by 2x

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