Job purpose
Based in the Unit Personnel Office HMS Collingwood, this role provides a broad and flexible service to meet the contracted personnel administration requirements of the Armed Forces (predominantly the Royal Navy). Employed as an Administrator with specific responsibility, there will be the potential to rotate through various elements of professional tasks when required to meet the needs of the business. Training can be provided, where appropriate.
Responsibilities
Tasking for this role includes:
1. Administering Service personnel HR (Joint Personnel Administration) system accounts, including data input.
2. Providing a direct customer interface and liaison with co-ordinators and line managers.
3. Advising on pay, allowance, expense and personnel management matters.
4. Assessing eligibility for promotion and honours and awards.
5. Maintaining personnel documents.
6. Carrying out any other tasks as determined by the Mitie Line Manager, including shadow training and support/cover for other Administrators in the contract area, when required.
An interoperable approach is taken to the delivery of contracted services and there may be a need to undertake wider administrative tasking.
Knowledge skills & experience
7. Administration experience with organisational skills and a high degree of integrity.
8. Good verbal and written communication skills and ability to develop working relationships.
9. Good all-round standard of education, especially literacy and numeracy (educated to GCSE English and Maths or equivalent).
10. IT literate with a good working knowledge of MS Office applications.
11. Be conversant with MOD UPO (Unit Personnel Office) applications and systems (JPA, Defence Travel etc) (desirable).
12. Knowledge/understanding of MOD administration and processes (desirable).
13. Ability to adapt to change and undertake additional training when required.
Additional Information
14. Security clearance and DBS (Disclosure and Barring Service) (Disclosure and Barring Service) Standard will be a requirement.
15. The Contract operates a 37.5 hour working week between the hours of and Mon to Fri only.
16. Required to wear approved company work wear.
17. Expected to support a safe working culture and adhere to the Health and Safety procedures, processes and the law.
18. Required to Comply with the General Data Protection Regulations and observe confidentiality.
Person
Personable, confident, professional with good judgement and ability to communicate effectively. Pro-active and responsive to changing needs of the business and the demands of the customer, while remaining calm under pressure and self-motivated. Versatile and innovative where necessary. Reliable, discreet and well presented, giving a positive image of Mitie company values.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.