We are looking to recruit an experienced Service Advisor who will assist customers with their vehicle maintenance and repair needs. The role requires technical communication between the customer and the mechanics, ensuring both parties understand what needs to be done, how much it will cost, and when the vehicle will be ready.
Responsibilities
* Ensure all work is completed on time and to quality standards.
* Provide updates to customers throughout the repair process.
* Handle complaints or warranty issues.
Qualifications
* Excellent communication and listening skills.
* Basic mechanical knowledge.
* Strong organizational and multitasking ability.
* Customer-focused attitude.
* Computer literacy (for repair orders, estimates, and scheduling software).
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