Assistant Home Manager
Application Deadline: 22 September 2025
Department: Residential
Employment Type: Permanent - Full Time
Location: Harborne, Birmingham, UK
Compensation: £28,100 / year
Description
The role is 38 hours per week, 39 working weeks of the year (45.2 weeks including annual leave), term time only. Evening and weekend work is required.
The post-holder will lead a team of full-time and part-time residential staff, providing support to residential students attending programmes of rehabilitation, continuing education and/or vocational training. The post holder will work in collaboration with the Home Manager and Residential Services Manager to manage the everyday operations of the residential home.
Key Responsibilities
* Support the Home Manager in ensuring the service is Safe, Effective, Caring, Responsive and Well Led and in compliance with CQC Regulations related to the Health & Social Care Act. Stay up to date with CQC Regulations and support with CQC inspections.
* Assist in managing a team of full-time and part-time staff to ensure all supervision and appraisals are completed.
* Support Home Manager with staff induction, training, performance management and development plans; help develop staff skills and ensure staff are appropriately trained for designated tasks.
* Keep up to date with changes in students’ situations within the residential home and other provisions, with reference to staff, meetings, care logs, care plans, targets and student reviews.
* Assist with initial and on-entry student assessments, ensuring information is reflected in the student’s care plan and targets.
* Supervise staff to record student progress in college systems and complete biannual progress reviews; support student review and transition meetings.
* Assist with activity planning aligned to students’ targets, ensuring risk assessments are completed to a high standard.
* Encourage integration and inclusion into the wider social community; support the residential service with wider community schemes.
* Support Home Manager with incident management and follow-up within the home.
* Contribute to effective positive support plans and behaviour management on shift.
* Assist during internal and external audits of the home.
* Have a good working knowledge of the Mental Capacity Act and support with Mental Capacity Assessments, Deprivation of Liberty safeguards and Best Interest meetings.
* Maintain quality communication with families, health professionals, external agencies and other internal departments to ensure an optimum student experience and effective team communication.
* Ensure medicines are administered as directed and in accordance with policies; support staff with medication training and health protocols.
* Ensure health and safety of staff and students and compliance with health and safety policies, including checks and risk assessments as required.
* Develop and maintain effective record systems to a high standard in line with internal and external regulations.
* Support Home Manager with rota planning to meet service needs; cover staff absence as required and act as a point of contact for the support worker team.
* Be flexible to timetable or rota requirements, including occasional sleep-in duties and cover for sickness or holidays.
* Perform other duties commensurate with the post as required by the Principal.
The above list is indicative; duties may vary and the post holder is expected to adopt a flexible approach to enable the efficient and effective running of the College.
Safeguarding Statement
Queen Alexandra College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding is everyone’s responsibility; all staff and volunteers are required to act to safeguard the health and wellbeing of students/clients. Successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check and two employment references.
Skills, Knowledge and Expertise
* Ability to communicate clearly with people with support needs
* Experience of supporting a team
* Excellent organisational skills and a conscientious, well-organised approach to work
* Experience and knowledge of CQC’s Key Lines of Enquiry
* Understanding of confidentiality and data protection
* Experience of working within a CQC registered care setting
* Ability to meet deadlines through planning, prioritising and time management
* Experience of maintaining clear and accurate records
* Excellent oral and written communication skills with attention to detail
* Good IT skills including word processing and spreadsheets
* Ability to manage workload and develop people within a team
Why work at Queen Alexandra Charity Birmingham
Join our team at Queen Alexandra College. If you are passionate about making a difference to the lives of students with special educational needs and thrive in an inclusive environment, we want you to join us.
QAC offers a vibrant and inclusive setting that aims to maximise adult life, independence and work opportunities for all students. Our curriculum supports students to achieve their aims and aspirations.
Benefits
* On-site car parking
* Access to fitness facilities
* Cycle to Work Scheme
* Employee Assistance Programme
* Educational support resources for staff
* Mental health support and wellbeing initiatives
* Discounts with partner benefits programs
* Annual flu vaccination/voucher
* Additional discretionary leave as part of entitlement
* Clear progression and CPD support
Application information
Please upload a CV/Resume with full employment history, education, and any gaps in employment, plus a statement of personal qualities and experience relevant to the post. Your CV/Resume will be anonymised for shortlisting purposes.
As part of safer recruitment, and in line with guidance, online checks may be conducted for shortlisted candidates. A description of safeguarding policies is available on request.
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