Write a short description of your company, a boilerplate of the business, service or product that you offer. Include your business idea and the target audience. This text is primarily supposed to be descriptive, not selling.
The Opportunity
Are you a master of first impressions, a multitasking expert, and a calm voice in a busy environment?
We are seeking a highly organized and professional School Receptionist to join a thriving and inclusive school community in Hounslow. As the "face" of the school, you will be the first point of contact for parents, visitors, and students. In a borough known for its incredible diversity and global connections near Heathrow, this role requires someone with exceptional communication skills and a heart for service.
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Core Responsibilities
* Front of House Excellence: Providing a warm, professional welcome to all visitors, ensuring the reception area remains tidy, organized, and representative of the school’s high standards.
* Communication Management: Handling a busy switchboard with efficiency—directing calls, taking accurate messages, and managing the general school email inbox.
* Safeguarding & Security: Managing the visitor sign-in system (e.g., Inventry) and ensuring all guests are issued with the correct ID badges in line with strict safeguarding protocols.
* Administrative Support: Assisting the wider office team with data entry on the school’s Management Information System (SIMS, Bromcom, or Arbor), including attendance monitoring and basic report generation.
* Student Services: Acting as a central hub for student enquiries, managing lost property, and providing basic first aid coordination (training provided if necessary).
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Why This School?
* Hounslow’s Global Community: Work in a dynamic, multicultural environment that celebrates a wide array of languages and traditions.
* Modern Office Suite: Benefit from a newly refurbished administrative wing with ergonomic workstations and the latest school management software.
* Supportive Operations Team: Join a collaborative "back-office" family that values teamwork, humor, and mutual support during peak school hours.
* Career Development: Access to local authority training in Safeguarding, First Aid, and advanced MIS modules to help you grow within school operations.
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Candidate Profile
* Experience: Previous experience in a high-volume reception or administrative role (experience within an educational or clinical setting is a distinct advantage).
* Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to learn school-specific databases quickly.
* Communication: Flawless spoken and written English, with the ability to de-escalate challenging situations with diplomacy and grace.
* Character: A "can-do" attitude, a high level of discretion regarding sensitive information, and the ability to remain calm under pressure.
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How to Apply
To apply for this position, please submit your CV today.