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Family refugee support & integration officer

ACH Refugee Integration Services Provider
Posted: 30 September
Offer description

Family Refugee Support & Integration Officer

Join to apply for the Family Refugee Support & Integration Officer role at ACH Refugee Integration Services Provider


Overview

This is a full-time, one-year fixed-term contract (37.5 hours per week) for an experienced family or child support worker to help families resettle and integrate into UK life, providing tailored support and guidance.


Our Commitment to You

* Salary of £27,000 per annum
* 25 days’ annual leave, plus bank holidays
* Employee Recognition Programme
* Training and development opportunities
* Employee Assistance Programme
* Social gatherings and staff retreats
* A fully stocked staffroom


What You’ll Be Doing

* Manage a designated caseload, carry out needs assessments, develop personalised support plans and provide advice on housing, finance, education, employment, and health
* Forge strong partnerships with external organisations and agencies to promote opportunities for families
* Support families with budgeting, benefits and building social networks
* Signpost to external agencies and services where needed
* Visit tenants in their homes and community settings
* Keep accurate records and manage your caseload effectively


What We’re Looking For

* Experience of working in family or children support services
* Experience of providing advice and guidance, advocacy and culturally sensitive support
* Experience of creating support plans and completing needs assessments
* Experience and knowledge of working with people with complex/multiple support needs
* Experience and knowledge of homelessness and Housing law
* Ability to assess, manage and continuously review needs and risks
* Ability to maintain accurate records and manage a caseload
* Confident IT skills, including Microsoft Outlook, Excel, Word and PowerPoint
* Strong verbal and written communication skills
* A full, valid driving licence and access to a vehicle
* DBS check will be undertaken with prior consent


Other Details

* Closing date: 6 October 2025
* Equal opportunities employer; Webrecruit and ACH are committed to equal employment opportunities for all applicants
* How to apply: please apply via the button shown. This vacancy is being advertised by Webrecruit as an Employment Agency
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