Overview
Customer Services Assistant - NRC Loughborough. Part of Compass Group UK&I, ESS in the Defence, Government, and Energy services sector. 37.5 hours per week, £12.55 per hour. Working 7 on 3 off, 7 on 4 off, 7 on 3 off (3 week rota).
Responsibilities
* To prepare, produce and serve food to the brand standard.
* Delivery of refreshments and meals to ward based patients.
* Replenish the retail outlet and respond to the assistance call.
* Ensure displays, counters and seating areas comply with company and statutory health and hygiene requirements, including Food Information Regulations and Reference Intake labelling.
* Follow all client and company health and safety procedures and food handling standards (e.g., COSHH, uniforms & PPE, Manual handling, Fire procedures and Quality Control).
* Report health and safety hazards, issues, near misses and accidents to your supervisor/manager at the earliest opportunity.
* Maintain a clean, safe and hygienic working environment at all times.
* Handle transactions and operate the cash register efficiently.
* Follow reasonable requests from supervisors, including working in different areas as needed.
* Work official and unofficial functions as detailed by your supervisor/manager.
Ideal Candidate
* Bring a positive, can-do attitude to everything you do.
* Committed to high levels of customer care.
* Able to undertake a range of manual cleaning duties.
* Able to speak and understand English.
* Excel as a supportive and collaborative team player.
* Thrives under pressure and manages time reliably.
* Prioritise safety in every task.
* Previous experience in a similar catering role is a bonus, but enthusiasm matters most.
Employment details
* Employment type: Full-time
* Seniority level: Entry level
* Industries: Food and Beverage Services
We’re committed to fostering an environment where every individual can be themselves at work and have equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the talents, beliefs, backgrounds, and abilities of all team members. Diversity is our strength.
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