Overview
This is a full-time Dishwasher Engineer role within the Dishwashers-Direct division. The position is based from home and involves maintenance and repair of dishwasher equipment to ensure optimal performance. The role reports to the GA Commercial Laundry Equipment Ltd group and supports the Dishwashers Direct offering.
Company Description
For over 25 years, Dishwashers Direct has supplied, maintained, and repaired washing equipment for a wide array of clients. We provide total solutions including equipment from world-class manufacturers, comprehensive warranties, and reliable backup service. Our offerings include rental and lease plans and full-service packages supported by a nationwide network of experienced engineers.
Role Description
The Dishwasher Engineer will be responsible for performing maintenance and repairs on dishwashing equipment to ensure optimal performance. Day-to-day tasks include diagnosing issues, performing preventative maintenance, liaising with customers to ensure satisfaction, documenting service provided, and coordinating with the engineering team to deliver solutions. A proactive approach and attention to detail are essential to ensure all equipment works efficiently.
Responsibilities
* Diagnose issues with warewashing equipment and perform repairs as needed
* Conduct preventative maintenance to prevent equipment downtime
* Communicate with customers to ensure satisfaction and manage expectations
* Document service provided and maintain accurate records
* Coordinate with the engineering team to deliver effective solutions
Qualifications
* Experience in warewashing equipment
* Excellent communication skills
* Strong customer satisfaction orientation
* Ability to work independently and as part of a team
* Technical skills related to kitchen equipment maintenance and repair
* Previous experience in a similar role is an advantage
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Commercial and Industrial Equipment Rental
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