Courier Supervisor (AM Shift) – Multi-Drop Operations
Location: Crawley
Salary: £35,000 per annum
Hours: Monday – Friday, 04:00 – 13:00
Experienced Courier / Multi-Drop Supervisor Required
We are currently recruiting for an experienced Courier Supervisor to oversee early morning multi-drop delivery operations within a fast-paced depot in Crawley. This is an excellent opportunity for a transport, logistics, or courier professional with proven experience managing multi-drop drivers and parcel distribution.
You will play a key role in ensuring all delivery routes, driver dispatch, and warehouse sortation processes run efficiently, supporting a high-volume courier operation.
Key Responsibilities
Courier & Transport Operations
* Supervise multi-drop delivery drivers to ensure timely departures
* Act as the main point of contact for drivers during delivery routes
* Manage real-time delivery issues, including delays, breakdowns, and failed drops
* Monitor time-critical and premium courier deliveries
* Support loading, dispatch, and route execution when required
Route Planning & Parcel Distribution
* Plan and allocate multi-drop delivery routes for maximum efficiency
* Coordinate daily parcel volumes, trailer arrivals, and dispatch schedules
* Ensure accurate parcel scanning, sorting, and loading processes
* Track performance against strict dispatch deadlines and KPIs
Warehouse & Depot Operations
* Open and secure the depot as a key holder
* Oversee morning parcel sortation for courier deliveries
* Manage workflow across warehouse and dispatch teams
* Maintain a clean, organised, and safety-compliant depot environment
Team Leadership & Driver Management
* Lead and motivate a team of drivers and warehouse operatives
* Promote a hands-on, “lead from the front” management style
* Drive performance across multi-drop delivery targets and service levels
* Encourage strong communication and accountability
Quality, Compliance & Performance
* Carry out parcel quality checks, identifying damages or mis-sorts
* Investigate delivery and routing issues using systems and CCTV where required
* Ensure accurate tracking, reporting, and system updates
* Maintain high standards of health & safety and operational compliance
Continuous Improvement
* Identify opportunities to improve multi-drop routing efficiency and depot operations
* Support ongoing optimisation of delivery performance and customer service levels
* Ensure all deliveries and collections are completed on time
Skills & Experience Required
* Proven experience in a courier, logistics, or multi-drop delivery environment
* Strong understanding of route planning, driver management, and parcel distribution
* Experience supervising multi-drop drivers or transport teams
* Excellent organisational and time management skills
* Confident working in a fast-paced, high-volume courier depot
* Strong communication and problem-solving abilities
* Good IT skills (scanning systems, tracking software, dispatch systems)
Why Apply?
* Join a high-performing courier and logistics operation
* Be part of a fast-paced multi-drop delivery environment
* Opportunity to lead and shape efficient transport operations
* Early shift pattern supporting work-life balance
Apply now for immediate consideration! This is an urgent requirement for an experienced courier / multi-drop supervisor ready to take the next step in their logistics career.
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