We are recruiting an Administrator to support a team for an extremely busy company based in Dudley. The Administrator will provide day-to-day office and operational support across multiple departments. This includes handling general administration, customer interaction, and supporting both the sales & service teams and accounts function. The role also involves assisting with product handling tasks such as picking, packing, and despatching orders. It will be a huge advantageous if you have used Sage.
Key Responsibilities will be:
* Answer incoming telephone calls in a professional manner.
* Greet and assist visitors to the premises.
* Perform scanning, photocopying, and filing duties.
* Maintain and update spreadsheets and records.
* Use the company's database to input and retrieve information.
* Provide administrative assistance to the sales and service teams.
* Coordinate documentation and data entry as required.
* Assist with picking, packing, and despatching products.
* Book in deliveries and maintain accurate records.
* File and manage invoices.
* Process invoices in line with company procedures.
* Provide back-up support to the accounts department when required.
The ideal candidate will have the following skills:
* Strong communication skills, both written and verbal.
* Confident and professional telephone manner.
* Proficient IT skills, including spreadsheets and databases.
* Accurate record-keeping and attention to detail.
* Good numerical ability and comfortable working with figures.
* Legible handwriting and ability to produce clear documentation.
* Flexible, reliable, and willing to support multiple departments as needed.
* Organised and proactive with the ability to manage workload effectively.
* Team-oriented, with a willingness to assist colleagues across departments.
* Knowledge of logistics or order despatch processes
In return we will provide full product support and training and a very friendly place to work.