Key duties, though not exhaustive, are listed below;
Responsibilities
* Weekly & monthly planned maintenance tasks as scheduled predominantly Carpentry, however duties could also include fire alarm tests, water temperature recording, emergency lighting tests, etc.
* Monthly utilities meter readings
* First line response to reactive repairs
* Relamping of defective luminaries
* Minor building fabric repairs
* Minor decorating tasks
* Minor plumbing repairs
* General office cleaning as scheduled for remote sites
* Supporting external landscaping and cleaning as required
* Adhoc porterage duties (Moves & changes, furniture management & moves, etc.)
* Maintain accurate documentation of all assigned work orders
* Comply fully with Health, Safety & Environmental policies
* Completion of documentation as required, including RA's & MS's and adhere to all associated permits
* Participation in standby rota for emergency calls, outside normal working hours
* To assist all trades within the team and through the correct training be able to complete tasks away from your core skills
* Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
* Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.
* Delivery, drop off and reception of mail
Health & Safety Responsibilities
* Follow Group and company policies and procedures, at all times
* Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment
* Use all work equipment and personal PPE properly and in accordance with training received
* Report any issues or training needs to your Line manager and/or via your divisional incident reporting system
* Take personal responsibility for Health & Safety matters, Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments
* HSE management in accordance with our (Interserve) Quality Management System and all legal and statutory requirements
* Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
Qualifications
* Qualified Carpenter / Joiner (NVQ / C&G)
* Good understanding of health and safety requirements within a building environment
* Have a proactive approach to maintenance and building management
* Confident, enthusiastic and pro-active
* Experience of working within a customer focused environment
* Able to do the job right and do it right first time, within a pre-determined timescale
* Willingness to undertake further training
* Ability to provide a schedule of works for identified additional/remedial works
* Writing and following risk and method statements as required on a daily basis
* Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
* Good knowledge of building Statutory Compliance.
* Must hold a full UK drivers license
* Ability to record work accurately on work sheets and computer based systems
* Good communication skills and the ability to work within a team
* Experience of working within a customer focused environment
* Wanting to achieve success, for his or her self, the business and the customer
* Flexible approach to work and working hours (subject to the EU Working Time Directive)
* Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued
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