Global Account Manager
Salary : £50,000 - £55,000 per annum
Bonus: Linked to personal & business targets
Contract: Permanent, full-time
Hours: Mon-Fri, 9am-5:30pm (40 hours/week)
Work Mode: Hybrid - minimum 2 days/week in Brighton office
In Brief
Were seeking a dynamic Global Account Manager to manage and grow a portfolio of international private medical insurers (IPMI) and multinational corporate clients. Youll build trusted relationships, drive value, and deliver high-quality service that supports client needs and Teladocs continued growth.
Role & Responsibilities
* Manage and grow a portfolio of international insurers and corporate clients.
* Lead contract renewals in an organised, timely and commercially focused way.
* Ensure SLAs, performance targets and commercial obligations are met.
* Develop account plans, tracking financial performance and profitability.
* Present and demonstrate products, sharing market insights and developments.
* Produce clear, accurate and useful client reports.
* Work closely with internal teams to deliver effective client support.
* Handle day-to-day communications, resolving queries promptly.
* Identify opportunities to strengthen relationships and support business growth.
* Report regularly to the Director of Global Accounts on progress and risks.
Skills & Requirements
* Experience in global healthcare, IPMI, virtual care or similar client-facing environments.
* Proven ability to manage high-value contracts and grow accounts.
* Understanding of supporting clients across multiple regions.
* Strong commercial awareness of the healthcare/insurance sector.
* Excellent communication and presentation skills.
* Strong organisational and time-management abilities.
* Confidence working with data and reporting systems.
* Proficient in Microsoft Office; quick to learn new systems.
* Experience handling client escalations effectively.
* Able to work independently and collaboratively in a fast-paced environment.
Why Join Teladoc Health UK?
* A Great Place to Work Certified organisation focused on inclusivity and wellbeing.
* Flexible hybrid working.
* Comprehensive benefits including private medical insurance, pension, extended parental leave and EAP.
* Opportunities for development and contributing to meaningful virtual healthcare solutions.
Benefits
* Private medical insurance after probation
* 8% employer pension
* 25 days annual leave plus public holidays
* Additional leave for parental, carers and other life events
* Study leave, enhanced sick pay
* EAP (mental health, financial, legal)
* Training and development
* Cycle to Work & EV schemes
* Referral programme
* Company equipment
* Flu vaccinations
* Volunteering day
* Company events
About Teladoc Health
Teladoc Health is a global leader in virtual care, delivering millions of medical visits across 175 countries annually. Teladoc Health UK provides a market-leading suite of physical, mental and wellbeing services to private and public sector clients.
Equality & Diversity
We provide equal opportunities for all applicants and are committed to a diverse, inclusive workplace. We encourage applications from candidates of all backgrounds.
To Apply
If you feel you are a suitable candidate and would like to work for Teladoc Health, please do not hesitate to apply.