Job Description
Anticipated Contract End Date/Length: Jan, 2026
Work Set Up: Onsite, 5 days per week
Clearance Required: BPSS
Our client in the IT Services and IT Consulting industry is looking for an experienced SAP S/4HANA VIM Consultant to support the OpenText Vendor Invoice Management (VIM) solution during the Early Life Support phase. The role is key to stabilizing post–go-live operations by ensuring smooth invoice processing, workflow optimization, and end-user enablement across Accounts Payable and Procurement functions. This position requires a strong functional understanding of VIM processes and integration points with SAP FI and MM modules.
* Serve as the primary functional expert for OpenText VIM during Early Life Support.
* Troubleshoot and resolve issues related to invoice indexing, approvals, and exception handling.
* Monitor and optimize invoice throughput, approval workflows, and system performance.
* Provide real-time support to Accounts Payable and Procurement users on invoice processing issues.
* Investigate and resolve VIM exceptions using the Exception Handling Framework (EHF).
* Collaborate with SAP FI and MM teams for integration issues related to PO matching, GR/IR, and invoice posting.
* Partner with ABAP, Workflow, OCR, and ArchiveLink technical teams for system tuning and issue resolution.
* Utilize VIM Analytics to identify performance trends and processing bottlenecks.
* Support user enablement and knowledge transfer to business-as-usual (BAU) support teams.
* Log and manage incidents via ITSM tools (e.g., ServiceNow), maintaining detailed documentation.
Qualifications
* 3–5 years of hands-on experience with OpenText VIM in SAP environments.
* Strong understanding of SAP S/4HANA architecture (version 1909 or later preferred).
* Proven background in post–go-live or hypercare support for VIM implementations.
* Expertise in exception handling, workflow troubleshooting, and indexing processes.
* Experience analyzing VIM Analytics and system logs to identify and resolve issues.
* Strong understanding of integration between VIM, SAP FI, and SAP MM modules.
* Excellent stakeholder engagement and user support skills.
* Familiarity with ITSM tools such as ServiceNow.
* Prior experience in the utilities or regulated industry is desirable.
Additional Information
Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.
We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.
HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.