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Sales and retention manager

Liverpool (Merseyside)
Everlast Gyms
Retention manager
Posted: 20 August
Offer description

Company Description

This is a full-time position reporting directly to the General Manager. Our Sales and Retention Managers support the team in operating the gym successfully, focusing on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside the gym.


The Benefits

Elevation is a core part of our company, offering great benefits such as:

* 20% discount across all Frasers Group facias
* Eligibility for the Fearless 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners receive double their salary for the month
* Recognition through our Everlast Gyms monthly champions
* Training and development with funded qualifications including Level 3 & 5 in management & leadership
* Product training and opportunities to deliver personal and group training sessions


Job Description

* Represent Everlast Gyms as a fitness ambassador
* Demonstrate our elevated ways of working consistently
* Support and train the team in our FUNDAMENTALS sales process to improve confidence and performance
* Focus on driving new member sales and retaining existing members
* Manage activity planners, ensuring they are thorough and well executed
* Implement strategies to increase lead generation
* Monitor dashboards and KPIs, sharing insights with the team
* Drive revenue across membership sales, products, and secondary streams
* Deliver monthly sales presentations to management
* Build relationships with local businesses for partnerships
* Develop #WeMoveBusinesses membership opportunities
* Lead by example on reception and the gym floor
* Support national initiatives like #WorkoutWednesday & #WeCommunicate
* Provide honest feedback to support team development
* Assist with operational tasks including Health & Safety, Facilities, Maintenance, Recruitment
* Maintain high standards of cleanliness and presentation


Qualifications

* Passion for health, fitness, and wellness
* Strong leadership qualities
* Effective communication skills
* Positive, solutions-oriented mindset
* Interpersonal skills as a member champion
* Driven and eager to learn and develop
* Flexibility to work hours supporting business needs, including weekends and holidays


Additional Information

Visit our LinkedIn page for more about our brand. This opportunity is for the fearless. Embrace our principles:

* Think without limits
* Own it and back yourself
* Be relevant to people, partners, and the planet
#J-18808-Ljbffr

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