ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION Guinness Property are seeking an experienced Cleaning & Clearance Operative to join our reactive repairs team on a full-time, permanent basis in Cornwall. Our company ethos is to improve people's lives by providing decent, safe, and high-quality homes and services. Help us to serve this mission by joining our crucial repairs team. Reporting into the Service Manager, the successful applicant will help provide a reactive and responsive repairs service to our tenants who reside in Cornwall. The nature of the role will involve supporting the day-to-day repairs operatives with collecting and removing waste. This role covers the following areas in Cornwall: Bude, Plymouth, Launceston, Saltash, Marazion and Redruth. Candidates must have labouring experience with additional skills in other trades, we ask that you live within a commutable distance of Cornwall to be able to reach our customer's homes in a timely manner. Key Responsibilities Multi skilled workforce: You will have demonstratable competence within the primary trade as well as experience in painting & decorating to enable the completion of repairs. Damp & Mould: You will deal with damp and mould treatments in occupied properties. Waste clearance: You will be responsible for waste clearance in occupied properties. Teamwork: You will assist other members of the trades team as required. Customer satisfaction: Our customers are at the heart of what we do, you will not only be experienced in a customer focussed environment, but you will share a passion for going the extra mile to get the job done. Health & safety awareness: You will have the ability to carry out physical tasks and be aware of health and safety guidelines to ensure a safe working environment for yourself, our customers and colleagues. Role Criteria Essential: You will hold a valid driver's licence as a company vehicle will be provided. Desirable: Experience of working in a Housing Association environment. Qualified to NVQ level 2. Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes: Competitive salary of £27,315. Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday. 27 Days Holiday Bank Holidays option to buy Extra Holidays Allowance increases with length of service. Company vehicle and fuel card for business use. Healthcare Cashback Plan. Pension Contributions - up to 9% matching contributions. 3 x Life Assurance. Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice. A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. This position will require a basic DBS check which will be paid for by The Guinness Partnership. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme