This is a fantastic opportunity for a hands-on retail leader who enjoys variety, team development, and delivering an excellent customer experience. You'll be joining a well-established and locally respected retail business with a strong reputation for quality and service, offering a supportive environment and real scope to make an impact.
About the Role
As Retail Manager, you'll take full responsibility for the day-to-day running and overall performance of the store, while also supporting the wider retail operation in other locations when required.
This is a hands-on leadership role where you'll be visible on the shop floor, driving sales, maintaining high standards, and leading your team from the front. You'll play a key part in delivering strong commercial results, efficient operations, and a consistently excellent customer experience.
Ensure all your application information is up to date and in order before applying for this opportunity.
Key Responsibilities
* Plan and drive sales activity to improve overall store performance
* Set clear targets and support the team in achieving them
* Lead from the front, motivating the team and maintaining high service standards
* Make sure customers receive a consistently good experience
* Deal with any issues or complaints quickly and professionally
* Build strong relationships with customers and regular clients
* Oversee the day-to-day running of the store
* Work closely with the service team to manage returns and ensure stock is processed correctly
* Keep stock levels in check and make the best use of retail space
* Recruit, train, and develop your team
* Carry out regular reviews and provide ongoing support and feedback
* Create a positive, productive working environment
* Ensure the store is operating in line with company policies and safety standards
* Maintain a clean, safe, and organised environment
* Keep up to date with industry trends and best practice
Skills & Experience
* Strong leadership and team management experience
* Confident communicator with good people skills
* Commercially aware with a problem-solving mindset
* Comfortable using retail systems xsngvjr and stock control tools
* Background in sales/retail
* Ability to work under pressure
Personal Attributes
* Customer-focused with a strong service mindset
* Able to work under pressure and manage competing priorities
* Organised, with good attention to detail
* Proactive and adaptable in a busy environment
Working Coditions:
* Full time, requiring weekend work
* Flexible hours on occasions
* Mostly a retail environment, with some office work
* Occasional travel to meet customers, suppliers, or to attend industry events
This position is available with an immediate start, so don't wait to get in contact at !