Community Support Worker- Older Peoples Service
We are seeking a compassionate and motivated Mental Health Support Worker to provide practical, emotional, and recovery-focused support to older adults with mental health needs, including both functional and organic conditions, living within the community.
The role focuses on promoting independence, wellbeing, and social inclusion by working collaboratively with service users, carers, families, and the multidisciplinary team (MDT). You will support individuals to achieve their recovery goals, maintain dignity and choice, and live as independently as possible
Main duties of the job
Provide person-centred support to older adults experiencing mental health difficulties.
Monitor mental health, emotional wellbeing, and presentation, reporting changes appropriately.
Support service users to maintain independence in daily living and decision-making.
Assist individuals in developing coping strategies, self-management skills, and recovery-focused goals.
Encourage engagement in meaningful activities, hobbies, and social opportunities to reduce isolation and promote inclusion.
Support service users with physical health monitoring in line with care plans.
Work collaboratively with service users and carers to support agreed care and recovery plans.
Contribute to the development, review, and evaluation of care plans.
Monitor progress towards recovery goals and provide timely feedback to the MDT.
Support positive risk‑taking in line with organisational policies and individual care plans.
Promote physical health awareness, healthy lifestyles, and wellbeing.
Encourage and support attendance at medical and health‑related appointments.
Recognise early warning signs of relapse, deterioration, or safeguarding concerns and elevate promptly to clinical staff
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Qualifications
* NQV Level 3 in Health & Social Care or equivalant qualification or experience
Experience
* Previous experience within the care sector
* Previous experience working within a mental health setting Lived experience
Skills
* Ability to work without direct supervision, liaising appropriately with other practitioners in the team
* Ability to work without direct supervision, liaising appropriately with other practitioners in the team members
Other
* Fitness to undergo personal safety training.
* Able to travel independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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