Customer Services Specialist Telford, Shropshire Manufacturing Business Competitive Salary 33 days holiday Pension Life Assurance (x3) Healthcare Hybrid Working Options. Monday – Friday (8:30am – 5:00pm). This is a great opportunity for a passionate customer services person to join a successful, progressive manufacturing business who have a long-standing presence in Telford. Role Description. * Receive and process client orders. * File applications for the selection of goods in the warehouse. * Process customer documentation, ensuring orders are fulfilled and the customer database is kept up to date. * Send information letters to the clients. * Arrange, sort and archive shipping documents in a timely and proper manner; amend the documents for shipment in due time (in cases of return, defective goods, re-sorting, incorrect prices). * Issue invoices for payment. * Produce reports as defined and required. Skills and Qualifications. * Competent user of Microsoft Office. * Excellent customer service skills. * Good communication skills, both verbal and written. * Ability to interface effectively with internally and externally customers. * Commitment to working as part of a team. * Ability to work in a fast-paced environment whilst maintaining a high level of data accuracy. * Previous administrative experience within a Customer Services Department (desirable). This is an excellent long term and secure opportunity for a person passionate about providing an excellent customer services experience. Interest, click ‘apply’ to submit your application