Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences?
Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact?
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.co
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About our Team: The Client Services team plays a pivotal role in bridging customer requirements with LexisNexis Risk Solutions’ products and capabilities, ensuring solutions are effectively designed, implemented, and adopted. Working in close partnership with Sales, Product, and Technology, the team supports customer engagements by translating business challenges into practical, data-driven solution
s.
About the Role: You will act as a subject matter expert across the UK Identity & Fraud market, supporting customers and internal sales teams with insight, strategy, and solution design. This role focuses on driving revenue growth by translating complex requirements into practical, effective solutions that balance customer experience with robust authenticati
on.
Responsibilit
* ies:Provide expertise by applying product, process, and market knowledge across the UK ID & Fraud customer
* baseMaintain awareness of market, technology, and regulatory tr
* endsDrive revenue through education, consulting, and support of the UK sales f
* orcePartner with larger customers to develop identity strategies balancing customer journey efficiency and strong authentica
* tionEngage with internal and external customers to translate requirements into persuasive business cases and recommended solut
* ionsAnalyse customer objectives and present findings through professional presentations and workflows alongside sales t
* eamsShare best practices and provide insights to management and broader t
* eamsCollaborate with Strategy & Product Management to align on plans and identify new solution opportuni
ties
Requirem
* ents:Excellent project management and analytical s
* killsExperience positioning complex solutions in a team-based selling enviro
* nmentCuriosity and ability to deeply understand customer
* needsBrilliant organisational, time management, and interpersonal s
* killsExcellent written, verbal, and presentation communication s
* killsDemonstrates initiative, accountability, and a bias for a
* ctionExcellent networking and relationship-building capabil
* itiesAbility to manage multiple priorities while maintaining attention to d
etail
Please note that this is a pre-sales position and as such will require travel to customer sites across the UK. There is also an expectation that the successful candidate will regularly visit our Cardiff office for team mee
tings.
Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to
* offer:Generous holiday allowance with the option to buy addition
* al daysHealth screening, eye care vouchers and private medical b
* enefitsWellbeing p
* rogramsLife As
* suranceAccess to a competitive contributory pension
* schemeSave As You Earn share option
* schemeTravel Season tick
* et loanElectric Vehicle
* SchemeOptional Dental In
* suranceMaternity, paternity and shared parenta
* l leaveEmployee Assistance Pr
* ogrammeAccess to emergency care for both the elderly and c
* hildrenRECARES days, giving you time to support the charities and causes that matter
* to youAccess to employee resource groups with dedicated time to vo
* lunteerAccess to extensive learning and development re
* sourcesAccess to employee discounts scheme via Perks
at Work