Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
Salary: Starting Salary: £31,000
After probation rising to: £33,500
Hours: Shifts allocated between Monday to Sunday on a Rota basis (early mornings, evenings and occasional nights, agreed in advance)
Location: Rotation between sites of 33 Grosvenor Place, London SW1X 7HY, 24 Portland Place, London W1B 1LU and 55 Moorgate, London, EC2R 6BH
Contract: Full time, permanent
What are we looking for?
Cleveland Clinic London are looking to recruit Hospital Cleaning Supervisors to join our Environmental Services team. Reporting to the Deputy Environmental Services Manager, the Environmental Services Supervisor supports the leading and the management of Cleveland Clinic London’s (CCL) Environmental Services Operations.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
What will your duties include?
1. Guide the team and make sure the department complies with legal and regulatory requirements such as CQC, joint commission and various cleaning accreditations etc.
2. Recruiting and supervising team which includes absence management, appraisals and performance reviews.
3. Ensure that all members have a performance management plan.
4. Ensure timely communication with your direct reports and Caregivers to facilitates smooth operational procedures.
5. Ensuring regular communication with all departments and stakeholders.
6. Arranging training to ensure compliance to the highest standards.
7. Coaching and mentoring direct report to provide continuous development and support.
8. Supporting departmental projects in four different Cleveland Clinic locations: Outpatient Centres, Main Hospital and Office building.
9. Committing to the continual implementing, monitoring, and improvement of Health and Safety, high standards and first-class patient care.
10. Ensuring all Health & Safety (COSHH) documentation is completed promptly.
What we need from you?
11. Three years of experience as a work leader, team leader, or one year of supervisor experience in a related field
12. Previous environmental services or housekeeping experience is highly preferred
13. Strong customer service skills
14. Strong technological skills are required to successfully perform day-to-day job duties. There are several systems, devices, and applications to work with and monitor including; Excel, Words, Viso, Microsoft Teams, Kronos, Workday, Epic…
15. Excellent communication and interpersonal skills required.
What can we offer you?
As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as:
16. 25 days annual leave plus Bank Holidays
17. Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%
18. Private Medical & Dental Insurance
19. Life Assurance
20. Season Ticket Loan & Cycle to Work schemes
21. Workplace Nursery Scheme
22. Wellbeing Hub with mental health, coaching and EAP support
23. Earned Wage Access - get early access to part of your pay when needed
24. Access to discounts on food, retail, and more
Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.
If you would like to know more, please email
Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
“Let’s deliver World Class care together!”
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.