About The Role Do you enjoy being out on site, asking the right questions and using evidence to make smart decisions that genuinely improve people’s homes? As a Home Condition Officer, you will play a vital role in shaping how we invest in and care for our homes. Working predominantly out in the field across our schemes, you’ll spend much of your time on site, carrying out condition assessments and helping to ensure our asset data is accurate, reliable and evidence‑led. This role is ideal for someone who brings energy to their work, values doing the right thing, and applies intelligent analysis to ensure every decision about our homes is well informed and aligned with LiveWest’s commitment to safe, high‑quality living environments. Working closely with surveying, data and operational colleagues, you’ll contribute to clear, realistic and values‑driven maintenance and improvement programmes. Key Responsibilities: - Carrying out site‑based condition assessments of building components across LiveWest homes. - Accurately recording, updating and validating asset condition data. - Working collaboratively with surveyors, coordinators and data colleagues to maintain high‑quality, trusted datasets. - Providing insight and analysis to support the development of evidence‑led asset investment programmes. - Supporting improvements to asset data governance and investment planning processes. - Ensuring assessments and recommendations align with organisational priorities, risk and customer need. Why Join LiveWest: You’ll be part of an organisation that genuinely cares about the quality and safety of its homes and the communities we serve. This role offers variety, autonomy and the opportunity to directly influence how and where we invest, making a meaningful difference to customers’ lives. This role is being offered on a full time basis working 37 hours per week. This is a field / scheme based role across Cornwall, Devon and Somerset. You will have a nearest base office of Tolvaddon, Exeter or Weston, depending on where you are located. This role is offered as a 12 month fixed term contract, or as a secondment opportunity for internal colleagues. The successful candidate will have the ability to travel independently across LiveWest housing locations, including regular overnight stays where required. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check. About The Candidate To be successful in your application for the role of Home Condition Officer, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: Essential - Practical understanding of property condition or building pathology. - Experience of updating, checking or maintaining datasets with a high level of accuracy and attention to detail. - Confident use of Microsoft Excel. - Ability to work constructively with colleagues across different disciplines, asking thoughtful questions and challenging assumptions respectfully. - Professional qualification in housing, construction or surveying (or working towards one). Desirable - Experience using Keystone or other asset management, housing or repairs systems. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. About The Company Our Reward and Benefits: - Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). - Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. - Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. - Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. - Family Support: Policies designed to help you balance work and family life, including a new child payment. - Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. - Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. - Giving Back: Up to four paid volunteering days a year to support our communities. About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.