Description
We are recruiting for Payroll Specialists! This is a exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!
Location
Our Cheadle office -Southgate Centre One319 Wilmslow Road Heald Green. Cheadle. Manchester SK8 3PW
Hybrid Working
3 days in office and 2 days from home
Job Purpose
* To deliver World Class Service to clients
* To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time
Key Objectives
* World Class Service delivery
* Accurate and timely payroll delivery
* Client retention
Key Duties / Tasks
* Collate, interpret and validate data supplied by clients for processing
* Process client data in line with departmental processes & procedures
* Communication with clients in line with departmental processes and procedures
* Analyse & manage payroll output for accuracy and to meet legislative requirements
* Highlight and elevate/respond to any matter that may affect the smooth running of client payrolls
* Perform reconciliations and EOY processes as required by the client schedule
* Prepare and complete manually calculated payslips
* Respond to allocated client queries and take appropriate action in accordance with service level performance targets
* Liaise with other departments to meet client service definition criteria
* Ensure client Payroll Procedures manual is current
* Provide information as necessary to statutory bodies
* Maintain knowledge of current ADP products and services
* Maintain knowledge of current statutory legislation
* Work with other team members to meet payroll deadlines
* Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
* Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
* Carry out other duties as required to fulfil the role
* Follow ADP policy as stated in the Associate Handbook
Skills & Knowledge
* Minimum of 2 years UK payroll experience
* Payroll legislation knowledge
* Strong customer service skills
* Good communicating and influencing skills
* Results orientated
* Process and quality orientated
* Microsoft Office, including Excel, Word and PowerPoint
Benefits
* 25 days holiday with the option to buy/sell
* Pension scheme
* Life assurance cover
* Private medical insurance
* Employee discount portal
* Study support
* Employee volunteering scheme
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