We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.
The Role
Are you hardworking, a team player and passionate about university education and the opportunities it can offer young people? The UK Recruitment team has an exciting opportunity for you to join us as a Senior Student Recruitment Assistant.
You will be a member of the UK Recruitment Operations team (UKRO) and will be the first point of contact for many prospective students and their influencers, answering queries to an excellent standard on a range of topics such as application support, entry requirements, course information and accommodation choices. You will utilise various methods of contact to engage with prospective students, including the enquiries phone line, email, live chat, social media and in person. You will also be involved in high profile events such as Confirmation and Clearing and will occasionally support the delivery of a range of widening participation and recruitment activities, such as attending recruitment fairs, Open Days and helping successfully run our summer schools. All activity will contribute to ensuring that home recruitment targets included in the University’s Student Recruitment Strategy and Access and Participation Plan are met.
You will be able to thrive in a team environment but also be able to utilise resources to problem solve independently. You will have a commitment to providing the best customer service to all enquirers and have excellent writing and communication skills, with the ability to use multiple IT systems. You will be passionate about promoting the opportunities Higher Education can provide.
In your covering letter please outline how you meet all the essential criteria detailed in the job description; we will use this information in the shortlisting process.
Find out more about the work of the UK Recruitment Team
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The position is available on a full time, permanent basis.
You should be willing work occasional weekends and outside of normal office hours to help with student recruitment events. You should also be willing to undertake a DBS check. There will be occasional travel to help with recruitment events.
There is a period during August where annual leave is restricted due to Confirmation and Clearing activities.
The UK Recruitment Team currently work flexibly enabling you to work in the office 3 days per week with the option to work the other 2 days at home (meetings, events and travel permitting).
Provisional interview dates of 29th and 30th October which will take place in-person on campus.
Candidates who were not shortlisted previously are kindly asked not to reapply.
For an informal chat about the role, please contact either: Tanya Ewen, Student Recruitment Office Coordinator, tanya.ewen@ncl.ac.uk; or Stacey Duggan, Student Recruitment Manager, stacey.duggan2@ncl.ac.uk
Are you hardworking, a team player and passionate about university education and the opportunities it can offer young people? The UK Recruitment team has an exciting opportunity for you to join us as a Senior Student Recruitment Assistant.
You will be a member of the UK Recruitment Operations team (UKRO) and will be the first point of contact for many prospective students and their influencers, answering queries to an excellent standard on a range of topics such as application support, entry requirements, course information and accommodation choices. You will utilise various methods of contact to engage with prospective students, including the enquiries phone line, email, live chat, social media and in person. You will also be involved in high profile events such as Confirmation and Clearing and will occasionally support the delivery of a range of widening participation and recruitment activities, such as attending recruitment fairs, Open Days and helping successfully run our summer schools. All activity will contribute to ensiring that home recruitment targets included in the University’s Student Recruitment Strategy and Access and Participation Plan are met.
You will be able to thrive in a team environment but also be able to utilise resources to problem solve independently. You will have a commitment to providing the best customer service to all enquirers and have excellent writing and communication skills, with the ability to use multiple IT systems. You will be passionate about promoting the opportunities Higher Education can provide.
In your covering letter please outline how you meet all the essential criteria detailed in the job description; we will use this information in the shortlisting process.
Find out more about the work of the UK Recruitment Team
-
The position is available on a full time, permanent basis.
You should be willing work occasional weekends and outside of normal office hours to help with student recruitment events. You should also be willing to undertake a DBS check. There will be occasional travel to help with recruitment events.
There is a period during August where annual leave is restricted due to Confirmation and Clearing activities.
The UK Recruitment Team currently work flexibly enabling you to work in the office 3 days per week with the option to work the other 2 days at home (meetings, events and travel permitting).
Interviews will take place on 25th September, in person on our Newcastle campus.
For an informal chat about the role, please contact either: Tanya Ewen, Student Recruitment Office Coordinator, tanya.ewen@ncl.ac.uk; or Stacey Duggan, Student Recruitment Manager, stacey.duggan2@ncl.ac.uk