Join us as Regional Sales Manager at Hallmark Luxury Care Homes!
This role will cover West London, M4 Corridor and South Coast locations.
Location: Hybrid – 2/3 days in the field 2/3 days working from home.
Type: 40hrs- Full-Time
Salary: Competitive + Excellent benefits + Car/Allowance + Bonus.
The Role: To provide sales and marketing support to nominated homes to increase sales activity and revenue growth, supporting focus homes or ad hoc projects, contributing to Hallmark Care Home vision.
Key Responsibilities
* Ensuring consistency through compliance audits on documentation in relation to the sales process
* Developing a working knowledge of all local competitors across the area and ensuring this information is shared and used with the CRM’s (Onsite Sales Managers)
* Conducting regular checks on the sales practice in the homes via mystery shops or out of office calls & feedback to home on outcomes & areas of opportunity
* Supporting the General Managers to ensure a robust sales process is fully embedded.
* Collaborating and supporting CRMs with regular planning sessions to advance enquiries through to sale
Reporting
* Producing reports & analysis metrics on a monthly basis to share with sales & marketing team
* Highlighting areas of development via metric reporting & Implementing solution-based plans
Team Development
* Developing the skills and experience of current CRMs in the business to support retention and improve performance
* Working with Regional CRM to support with the onboarding of new CRMs, including delivering sales process & training to any new CRMs, GMs & relevant HODs
* Attending and contributing to the quarterly CRM forum
* Guiding and supporting CRMs to build relevant & meaningful business development relationships within their local community
Marketing
* Liaising with GM’s / CRMs to identify new areas of marketing or PR.
* Working with CRM’s to ensure a robust quarterly sales & marketing action plan is in place,
* Monitoring nominated homes marketing budgets to ensure spend is in line & effective
* Supporting CRMs to arrange & hold regular sales & marketing meetings in their home.
* Helping the homes understand the effectiveness of lead quality & reporting back to the marketing team accordingly
What We're Looking For
* Exceptional communicator
* Would have experience of Managing Sales Managers in the Care Home sector.
* Keen to work within a fast-paced environment
* Someone who keeps abreast of all the ‘big issues’ in the care sector, and understands how these can affect their role and their team.
* Strong numerical and skills, specific to working with sales data and reports, KPI’s and metrics
* The ability to offer remote support and hands‑on in person support and coaching or training as required
* Strong business acumen, able to develop business cases and pitch to senior team
* Flexible on travel and working remotely, including overnight
Reap the Rewards
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:
* Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
* Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
* Wellness Matters: Enjoy excellent benefits, including a pension, life assurance.
* Private Medical Insurance.
* Very competitive salary
* Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
* Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options you’d like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk.
#J-18808-Ljbffr