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ELIS is a leading provider of professional garments and linen rental and care services. At the group level, this activity represents 80% of its revenue and requires a yearly investment of several hundred million pounds. The optimisation of this investment in terms of cost, quality and added value for our customers is a strategic priority for the group and in the UK.
Our business is based on the circular economy, giving our customers the opportunity to use many products through rental rather than having to buy them. We ensure products are designed and maintained to provide superior functionality and durability.
As a Textile Manager at our Wednesbury site, your job will be to control the linen management, ensuring that customer product availability is maximised whilst controlling the textile spend and ensuring that ELIS realise maximum value from their investment in textiles.
Provide insight to & work with all stakeholders to ensure customers are on service types and replenishment settings that are both appropriate to their needs and generate manageable demand to Production, flexing demand with the seasons. Act as a “Centre of Knowledge” for the best set‑up of customers within the ELIS systems, and for the range of textiles in use within the plants. Work directly with operational teams to ensure maximum utilisation of linen through best practice.
Responsibilities
* Proactively monitor the demand into the site, highlighting where customer demands are difficult to fulfil, considering why and agree action plans.
* Liaising with colleagues in Account Management and Customer Services to address customer demands and drive best practice.
* Work with Operations Manager to ensure rewash and rag‑out processes on site are compliant with standards to minimise unnecessary linen investment.
* Monitor all elements of financial impact of the linen pool (Budgets).
* Forecast demand, taking into account seasonal demand and local events, ensuring service is maintained.
Provide weekly, monthly, quarterly reporting in line with business needs.
Requirements
* Ability to work cross‑functionally with all levels and roles within the laundry.
* Good attention to detail, with the ability to analyse & interpret data, summarising it in an appropriate form for others.
* Ability to organise self and others to ensure tasks are carried out in a timely manner.
* IT literate (MS Office, ERP systems).
* To be flexible and able to react quickly to the needs of the customer and business.
* Educated to degree or equivalent / work experience working in a highly customer focused service environment.
* Experience of continuous improvement programmes.
We Offer
* Bonus
* 33 days holiday per year (Including Bank Holidays)
* Company Pension
* Private Medical
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Management and Manufacturing
Industries
* Personal and Laundry Services
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