Overview
We are seeking a dedicated and detail-oriented Residential Property Manager to oversee the management of residential properties. The ideal candidate will possess strong organisational skills and a customer-focused approach, ensuring that all residents receive exceptional service. This role involves managing day-to-day operations, maintaining property standards, and fostering positive relationships with tenants.
Responsibilities
* Manage the leasing process, including marketing available properties and conducting viewings.
* Handle tenant inquiries and concerns in a professional manner, demonstrating excellent phone etiquette.
* Maintain accurate records of tenant information, lease agreements, and property maintenance requests through effective data entry.
* Coordinate property maintenance and repairs, ensuring timely resolution of issues to uphold property standards.
* Conduct regular inspections of properties to ensure compliance with safety regulations and quality standards.
* Assist in upselling additional services or amenities to enhance tenant satisfaction and retention.
* Collaborate with vendors and contractors for maintenance and service needs while managing budgets effectively.
* Provide administrative support as needed, including office tasks related to property management operations.
Requirements
* Proven experience in property management or a similar role is highly desirable.
* Proficiency in Yardi or similar property management software is an advantage.
* Strong administrative experience with excellent organisational skills to manage multiple tasks efficiently.
* Exceptional data entry skills with attention to detail for maintaining accurate records.
* Demonstrated ability to communicate effectively with tenants and vendors, showcasing strong phone etiquette.
* A proactive approach to upselling services or amenities that enhance the living experience for residents.
* Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about property management and committed to providing outstanding service to residents, we encourage you to apply for this exciting opportunity as a Residential Property Manager.
Job Type: Full-time
Pay: £22,000.00 per year
Benefits:
* Company car
* Free parking
* On-site parking
Work Location: In person