We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
This position is a hybrid role, with two days per week in our Dudley office.
This is an exciting opportunity for a skilled and approachable Group Tax Manager to take the lead on all aspects of tax compliance and advisory activities across our UK and North American operations and ensuring a consistent approach across the wider Group. Reporting to the Group Financial Controller, you will be the central point of contact for tax matters in the business, working closely with colleagues, advisors, and investors to ensure we meet our obligations and make the most of available reliefs and credits.
If you enjoy solving complex problems, building strong relationships, and applying your tax expertise in a dynamic, international environment, this role offers the chance to make a meaningful impact. As Group Tax Manager, you will:
* Lead the Group’s UK, US, and Canadian corporation tax compliance, from quarterly instalment calculations to reviewing tax returns for submission.
* Coordinate R&D expenditure credit claims.
* Carry out periodic reviews of indirect taxes, payroll taxes, and other areas such as US sales and use tax.
* Oversee transfer pricing activities, from preparing master and local files to reviewing subsidiary documentation and management charges.
* Act as the main point of contact for tax queries, working with advisors to obtain and interpret guidance where needed, including working with advisors on M&A projects.
* Support improvements in processes to mitigate tax risk, ensure compliance, and optimise reliefs.
Requirements
* Qualified ACA, CTA, or equivalent, with experience in tax within large or international groups.
* Strong knowledge of UK corporation tax and a broad understanding of other taxes (e.g. indirect and payroll taxes). Experience with US and Canadian tax would be great, but not necessary.
* Confident problem-solver, able to interpret rules and provide clear, practical advice.
* Excellent communication and relationship-building skills to collaborate with colleagues and external advisors.
* High level of accuracy, organisation, and motivation to meet deadlines in a fast-paced environment.
Benefits
At Civica, we’re passionate about what we do and the communities we help to serve. If you’d like to play a central role in managing tax affairs for an ambitious, growing organisation, this could be your opportunity.
Join us to unlock your potential, grow your career, and make a real difference.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Benefits
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.