About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
Director of Events
Join our team and be part of creating extraordinary experiences at Four Seasons Hotel London at Tower Bridge.
The team at Four Seasons Hotel London at Tower Bridge are seeking a dynamic and strategic Director of Events to drive revenue and lead our Events team to deliver exceptional service for our guests. This is an exciting opportunity for an experienced leader who thrives in a fast-paced, luxury environment and is passionate about creating memorable moments.
About the Role :
As Director of Events, you will oversee all aspects of the Events function, ensuring flawless execution from initial proposal to the final farewell. You will lead and mentor a talented team, maintain the highest standards of communication and service, and work closely with our clients to bring their vision to life.
What you will do:
* Lead the Events team, ensuring accuracy and consistency across proposals, contracts, and event documentation.
* Build and maintaining strong relationships with clients, actively sourcing new business and maximising revenue opportunities.
* Oversee the planning and execution of events, ensuring every detail reflects the Four Seasons standard of excellence.
* Collaborate with all departments to ensure seamless service and guest satisfaction.
* Provide leadership, coaching, and development for the Events team.
What you bring:
* Proven experience as an Event Manager, with at least two years' experience at the Assistant Director level within a luxury hospitality environment.
* Strong leadership and organisational skills with a passion for service excellence.
* Ability to build relationships and communicate effectively with clients and colleagues.
* A strategic thinker with a hands-on approach and a commitment to delivering exceptional experiences.
* Strong attention to detail and exceptional organisational skills.
* Knowledge of Salesforce and events software.
* High level of creativity with food and beverage menu proposals.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
* Competitive package including sales incentives
* Excellent training and career development opportunities
* Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service
* Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
* Up to 2 paid Wellness days per year
* Holiday entitlement increases with years of service up to 33 days off
* Free Life Insurance
* Bupa Dental and MediCash plan available
* Opportunities to build a successful career with global potential
* Season ticket loan & cycle to work scheme
* Free uniform dry cleaning available
* Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
* Access to Wagestream– a salary advance benefit
* Employee Recognition Programmes
* &many, many more surprises to discover
We look forward to receiving your application