1 st Line NOC Engineer - Solihull - On Site - Up to £35, p/a
We at TEKsystems are on the lookout for an 1st Line NOC Engineer to support one of our long-standing clients based out of Solihull.
What You'll Do:
1. Deliver top-notch customer service by resolving technical issues and keeping customers in the loop.
2. Troubleshoot LAN/WAN connectivity problems, and collaborate with field engineers to fix hardware like Routers, Switches, and Wi-Fi APs.
3. Manage incident and request tickets with precision, escalating to senior engineers when needed.
4. Assist with hardware and vendor management, ensuring swift resolution of faults.
What You'll Need to Apply:
5. At least 1 years' experience in a busy, customer-focused service desk or NOC environment.
6. Solid understanding of LAN/WAN technologies, ideally with a networking qualification like CCNA (or working towards it).
7. Flexibility to work in our Solihull office on shift patterns between 7am and 7pm, mainly Monday to Friday, with occasional weekend shifts on a rota basis.
8. Ability to obtain BPSS, SC, and NPPV3 clearance for this role.
Interested? Please apply within or contact me directly
1 st Line NOC Engineer - Solihull - On Site - Up to £35, p/a Location
Solihull, UK
Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.
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