About The Role
We have an exciting opportunity within our People Shared Service Team suitable for an HR Assistant or a Service professional with an interest in Human Resources. Joining an established and busy team, this is a fantastic opportunity offering exposure to a busy People function where you will provide first line support to over 4000 colleagues across the UK and Ireland, supporting new starters and existing colleagues.
Responsibilities
* First point of contact for Human Resources function, responding to colleague queries via email, telephone and in person.
* All HR related administration including the processing of transfers, leavers, salary increases and confirmation in writing.
* Processing offers of employment and supporting hiring managers with the onboarding of new starters.
* Ensuring pre‑employment checks are carried out in line with company process and legal obligations.
* Creating, maintaining and updating personnel records.
* Drafting HR letters using company templates.
* Note‑taking support with employee relations cases.
* General HR administration.
* Working on ad hoc projects and tasks when needed to meet business demands, providing support to the whole people services team.
This role will be hybrid, with 3 days based in the Warrington support office.
What can we offer you in return?
We provide an industry‑leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, a retail discount scheme, employee recognition awards and a company pension scheme.
About You
We’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
Qualifications and Behaviour
* A passion for delivering outstanding customer service.
* Ability to work accurately and efficiently with exceptional attention to detail.
* Ability to multi‑task, working accurately and efficiently.
* Strong written and verbal communication skills.
* Confidentiality and discretion.
* A genuine interest in people and working within a people‑focused team.
* Problem‑solving skills.
* Organising and planning abilities.
* Positive and proactive approach.
* Proven ability to quickly establish and maintain strong relationships across all levels.
* Ability to work as part of a collaborative team.
* Confidence to identify and communicate opportunities to improve the way work is done.
* Good IT literacy, including Outlook and Office suite.
Desirable
* Previous experience in a service delivery function.
* Previous experience within an HR role.
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